We have a 28 day return policy. ONLINE ONLY - NOT APPLICABLE IN ANY STORE. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and in a re-saleable condition.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
In the unlikely case that the items are received damaged or not re-saleable, we reserve the right not to provide a refund to you and you will be responsible for the cost of such items being returned to you within 28 days. This does not affect your statutory rights.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
To return your product, you should mail your product to: Presents, 379 Upper Richmond Road West, East Sheen. London. SW14 7NX